Anaa Khan

POLICIES

Returns & Exchanges Policy

Because every Anaa Khan piece is meticulously made-to-order and handcrafted by master artisans in Lahore specifically for you, all sales are final. We do not offer refunds, exchanges, or returns on made-to-order or custom-sized ensembles.

Damaged or Defective Items

We take immense pride in our quality control — every garment undergoes rigorous inspection before leaving our atelier.

  • In the unlikely event of a manufacturing defect or transit damage, contact us within 48 hours of delivery
  • Email hello@anaakhan.com or WhatsApp +92 300 8441944 with photographic evidence
  • Our team will review it immediately

Handmade Variance Notice

As each piece features authentic, hand-done resham, dabka, sitara and cutdana work, slight variations are part of true artisanal craft.

  • Minor differences in color tone, embroidery placement or finishing are inherent, not defects
  • Every piece is one of a kind by nature of being handmade